Our strong focus on application and creating a psychologically safe environment empowered participants to apply and build resilience behaviors through our proprietary application circle methodology. This provided a shared ‘neutral’ space that enabled participants to share insights and contribute perspectives that built strong participation and accountability building resilience in real time.
Our holistic approach included a specific series of support meetings with managers to build their understanding and techniques in coaching and deepen resilience practices within the department. This integrating element has built the collective social capital of the department resulting in a quantum improvement in the departments resilience capability
Our holistic design and unique combination of research lead design and application enabled individually relevant and needs-based learning and behavior change to be integrated and applied across the department
- After 12 months, the department has achieved a 70% increase in resilience levels from the referenced baseline assessment
- The program was showcased as an internal best practice case study and has been adopted by the wider commercial organization
- Broadmarc has since developed a Resilience leader-led certification program to be used by accredited organizational practitioners.
